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September 2017

published by dunfermlineadvicehub

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Footfall -   total attendance :  266
September 2017 Report
20
People/day Average
Most Popular Times:
10am-12pm
12pm-2pm
2pm-4pm
63.2
22.4
14.4%
Busiest day
Citizen Stats
Family Size
Residence
*No data collected 1/8/17-4/8/17
Top 5 Reasons for Attendance:
Credit Unions
Including:
Opening Times
Changes to DDCU
Kingdom CU Information
Food Aid
Including:
Foodbank Vouchers
Phone Access 
Including:
Delayed payments
Universal Credit
Benefits
Including
problems/Delays
Benefit Entitlement
Legal Advice
Including
Information on Fife Law Centre
Employer issues
Family Issues
Referrals & further Support
seen by the Coordinator: 14
Foodbank Vouchers: 12
Cosy Kingdom Referrals: 3
Furniture Referrals : 1
People Signposted (Given information)
75
Citizens Access/Recieved a Service in the Hub
192
Volunteer Activity
Total Volunteer Hours
95
Partner Organisation Activity
Total no. Advice Sessions
47
Total Appointment Sessions
24
Total No. Hot Desking Sessions
8
WOW!
Huge THANKS to our volunteer team, who did extra hours to keep the Hub open during the Coordinator's Annual Leave.

Without their commitment, we couldn't do what we do!
Alison
Amy
Dot
Fiona
Nicola
Scott