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Evacuteer 2017 Impact Report

published by Jillian Sandoval

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2017 IMPACT REPORT
Our Mission: Evacuteer.org annually recruits, trains, and manages evacuation volunteers (Evacuteers) who assist with New Orleans’ public evacuation option called City Assisted Evacuation (CAE). We serve to prepare and register evacuees, ensuring their ability to evacuate safely and with dignity. 
This year we worked with 448 Evacuteers, who are ready to serve New Orleans' residents when a mandatory evacuation is called. 

Our volunteer team includes:

We recruited and trained volunteers with a whole lot of heart, talent, and skills.
311 Call Center Specialists
Second-language speakers
Evacuteer Leaders
84
101
65
182
First aid/ CPR certified
Our volunteers contributed a total of 3,877 hours in training, outreach, and programming.
Evacuteers generously gave their time to help forward our mission.
Their time leveraged over $88,000* in impact towards our work in disaster preparedness and response.
*According to the latest data available from The Independent Sector, volunteer time in the state of Louisiana is valued at $22.77 per hour.
We served in communities across the region.
The day after an EF-3 tornado devastated New Orleans East, Evacuteers partnered with Second Harvest Food Bank to help distribute goods to survivors.

We deployed 26 volunteers to help distribute over 100,000 pounds of food, water, and supplies.

Evacuteer continues to work with a coalition of over 30 government, nonprofit, and faith-based groups in the long-term recovery.
NEW ORLEANS EAST
FEBRUARY 7-9
TORNADO RESPONSE
CENTRAL CITY
MARCH 31
NEIGHBORHOOD CANVASSING
Evacuteers partnered with volunteers from Girl Trek, Marriott Hotels, and Pressing Onward Baptist Church to conduct door-to-door outreach in the historically underserved neighborhood of Central City.

We deployed 62 volunteers to speak with over 250 homes and businesses about hurricane preparedness, their closest Evacuspots, and how to use City-Assisted Evacuation.
HAMMOND
JULY 15
FLOOD RECOVERY
Evacuteers partnered with nonprofit All Hands Volunteers to help rebuild homes in Hammond, where unexpected flooding swept away homes and businesses last August.

We deployed 18 volunteers to help two families finish gutting and replace drywall in their homes.
We supported our city's preparedness and response efforts.
In partnership with the University of New Orleans' Center for Hazard Assessment & Response Technology (UNO-CHART), governmental staff, and private emergency management contractors, we helped coordinate a full-scale version of New Orleans' annual City-Assisted Evacuation exercise.
32
Community volunteers role-played as evacuees using CAE
271
Evacuteers staffed the Evacuspots and Union Passenger Terminal (UPT) to assist evacuees
Federal, state, local, nonprofit, and education agencies participated
25
CAE EXERCISE
MAY 17
"We had a great, responsive, and smart group! We got 100 people on buses within 40 minutes with wristbands, tickets, luggage tagged, and special needs addressed."
-Evacuteer feedback from the Evacuspots
Evacuteers served 76 hours at City Hall to help 311 staff answer surge calls from residents this hurricane season.
One of Evacuteer.org's responsibilities includes supplementing City Hall staff with volunteers to help answer the 311 hotline when call volume is high; typically during tropical storms and low-level emergencies.

This season we trained 84 Evacuteers to use the 311 answering system software, to help relieve call center staff while they work extended hours to serve our City and provide our residents with important information.
311 Call Center
311 CALL CENTER
SUMMER 2017
We released our first outreach video.
Kali Roy, Evacuteer.org Executive Director
In partnership with local nonprofit Camp Restore, UNO-CHART, and NOLA Ready, we produced a five-minute video that effectively explains how to use City-Assisted Evacuation.

We're now working on producing audio translations in Spanish and Vietnamese*, and recruiting media outlets to help us air this video far and wide ahead of the 2018 hurricane season!
With Fresh Johnson
EVACUATION 101
"This video simply explains the facts about how CAE works, so that New Orleans' residents can feel empowered to make a plan when there's a call for evacuation. Together with NOLA Ready, we will use this tool to promote and encourage others to share it with those who may need it too!"
*Subtitles in a variety of languages are already available via YouTube.