May2018 Report

published by dunfermlineadvicehub

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Footfall: 386
May 2018 
Interaction Method:
Most Popular Time:
Reason for coming to the Hub
Information Asked for:
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Citizen Stats
Geographical Spread - Council Ward
Family Size
Geographical Spread - Heatmap
Coordinator's Report
by Katie Thomson, Advice & Information Coordinator
We were pleased to host lots of events in May.  Firstly, we held a Have Your Say event on Monday the 7th, creating opportunities for citizens to make suggestions on what we can do better, and what they'd like to see in our new Hub.  We got some excellent ideas and suggestions, and we're looking forward to trying to make them happen.
We were also approached by Penumbra SDS project to install a "Wellbeing Point". The initiative has been developed to support people, in particular those who may not otherwise have access to the internet, to independently access local resources and to self-manage their mental health. Using our own IT equipment, Penumbra created a simple desktop with easy to use links to MoodCafe, On Your Doorstep, ALISS, and NHS Inform.  To make it even easier for citizens to access information, we rejigged our layout, moving all the notice boards and leaflet stands around the Wellbeing Point.
May has been our busiest month to date, and we're seeing an increasing percentage of interactions for people asking for information.  We still seeing a large number asking for help with emergency food aid, and the main underlying causes have been Low Income, and Benefit Problems or Delays. 
We're pleased to announce that we are now a Keep Safe Space!  Keep Safe I am Me is an award winning community charity which works in partnership with Police Scotland to educate young people and the wider community about Disability Hate Crime (recognised as one of the most under report crimes in the UK).

The initiative works in partnership with Police Scotland and a network of local businesses to create ‘Keep Safe’ places for disabled, vulnerable, and elderly people when out and about in the community. People can access these premises to seek assistance and help if they feel lost, confused, scared, in danger, or are feeling vulnerable. The Keep Safe initiative is being rolled out across Scotland and all Keep Safe places can be viewed on our FREE ‘Keep Safe Scotland’ phone app, which is downloaded on iOS and Android.
We also hosted a networking event at the end of the month, inviting local organisations to meet with others.  It was Mental Health Week too, so we invited Anne Marie Smith from NHS Health Improvement who gave a quick talk on stress management and the services and courses that were available to us as workers.