public

Loading...

Final Centre 70 Impact Highlights 17/18 copy

published by Centre70

Want to create a visual like this?

Get Started
 IMPACT  HIGHLIGHTS  2017 / 18

Working towards communities where every adult has access to the support they need to overcome adversity in their lives and thrive
Centre 70
OUR WORK
We work in Lambeth and other London boroughs to support adults who are facing social, mental, financial or other personal difficulties at our centre and out in their communities, through a holistic programme of free and affordable services:
Passionate
Inclusive
Expert advice - housing, benefits, general legal advice, student finance, debt and utilities
1.
Counselling - low cost and long term counselling service
2.
Training  - upskilling individuals and local organisations
3.
OUR VALUES
Responsive
We respond to our clients changing social situations and strive for our services always to reflect their needs
Community focussed
Our staff and volunteers are passionate in their commitment to our work, ensuring our clients receive the right support
Our free and low-cost services are made available through our centre and outreach work, to ensure accessibility for all
We offer volunteering and other  opportunities, so that our clients are able both to benefit from and contribute to their communities
Advocacy - representing client needs with third parties
4.
This year we collectively reviewed our mission, strategic objectives and values, creating a new logo and branding to reflect this.  They, along with our Inspire project, were launched at a reception at the Houses of Parliament, hosted by our MP, Helen Hayes. 
1
"The help has had a positive impact on my financial affairs. I am better at managing my money and feel less worried and stressed.   
I am much more confident to
deal with matters in future."
- Debt advice client
INCREASED  AWARENESS  AND  ACCESS  TO LEGAL  RIGHTS  &  ENTITLEMENTS
"Centre 70 assisted me get Personal Independence Payment, Bedroom Tax drop off due to a lodger and Council Tax support.  This completely changed my life for the better. "
- Lambeth housing tenant
15,929 enquiries responded to
1,751 unique advice clients
Student finance advice client
43 housing evictions prevented
Debt dealt with under the Capitalise partnership
Lambeth tenants advice
2
"I also just wanted to add a thank you - your service is really simple to use, and we've always had such quick responses.  It's great to know there are reliable services such as yours that we can refer our older neighbours to for trusted support."
- South London Cares
SPECIALIST ADVICE, TRAINING, OUTREACH & PARTNERSHIP WORKING
"Thank you for all your hard work.  Financial difficulties can be such a huge reason for survivors feeling they have no option but to return to an abusive partner, so you are making a huge difference and ultimately helping to support the work that we do for our clients."
- Gaia Centre, managed by Refuge
Helen Hayes, MP for Dulwich & West Norwood
Utilities advice outreach training sessions
3 x weekly advice sessions at local Foodbanks
174 student advice outreach sessions
Prison clients accessing advice services
Providing advice in  probation offices in 9 London boroughs
3

"I would especially like to thank my counsellor.  
He listened, provided perspective, encouraged me to talk and think in positive ways which helped me better understand myself and my issues.  He was a wonderful facilitator of the start of my journey back to confidence and mental good health."
- Counselling client
IMPROVING HEALTH & WELLBEING
"The experience I had throughout the past 2 years has been overwhelmingly positive. Although my first year was full of struggles, the dedication and aid of the counsellor was outstanding."
- Counselling client
86 counselling clients with a range of presenting issues
47% improvement in risk presentation
Counselling client 
Debt advice client
From 20 local agencies to our new Inspire project
Housing advice client
4
"It was an excellent placement where you feel valued, are supported and get to work with a range of clients in terms of backgrounds, presenting issues and levels of complexity. The opportunity to develop skills including assessment skills was great."
- Counselling volunteer
IMPROVED ACCESS TO LIFE OPPORTUNITIES
"The guidance has been invaluable and it has taken a lot of confusion, stress and anxiety away from me so I cannot thank Centre 70 enough for this.  I am trying my best to have a normal life and do the right thing and the support and advice I've had  (which is still ongoing) has helped me to start achieving this."
- Prison advice client
Advice service client 
Student grant recipient
36 grants sourced to enable people to study
Pro bono lawyers & para legals
Pro bono placements - Document Risk Solutions
Volunteer counsellors
5
Despite having a sound financial year, we are mindful that further cuts will affect us next year.  We are focusing on diversifying funding and securing additional grants to sustain and develop our work.
IMPROVED SUSTAINABILITY
New funding has enabled us to launch our Inspire project.  This is a holistic programme providing free access to specialist advice and counselling services, whilst giving people opportunities to use their personal experiences to actively support others facing difficulties in their lives, via peer support networks and volunteering.
Trustees & staff  collaborating on our strategic direction
Trustee away day - Charity Governance Code training
Thanks to all our funders
Fundraising - London Legal Walk team 
Thanks to our donors 2017/18 including: Dyers Company, Elizabeth & Prince Zaiger Trust; Leonard Chadwick Charitable Trust, Richard & Gwenda Chadwick Charitable Trust, All Saints Church (West Dulwich) and St Paul's Church (Herne Hill)
Thanks to all our funders
Thanks to all our funders
Audited accounts available at http://bit.ly/C70Accounts2018
6
OUR PLANS
We will continue to develop our services to meet the changing needs of our local community, including addressing the emerging challenges related to further roll out of Universal Credit and utilising the Homeless Reduction Act for the benefit of our clients with housing issues.
GET IN TOUCH WITH US
Increase work at outreach locations so more adults can benefit from Centre 70’s debt, welfare benefits and housing advice services

Increase delivery of community training  to share and cascade  our knowledge and skills to help and support other community groups and individuals

Develop and grow a volunteer base across the  organisation, including counsellors, paralegals, legal advisers community advisers and trustees
Support fundraising initiatives and raise Centre 70's profile locally, with a new website and office frontage

Identify and raise funding for 'out of scope' legal aid housing work and welfare benefit appeals work

Work to sustain Centre 70 premises, to create a better environment for our work into the future

Implement further outcomes monitoring, so we are better equipped to report on our impact and  develop effective service provision
020  8670  0070
46 Knights Hill
SE27  0JD
@Centre70
DESIGNED USING
www.centre70.org.uk
Registered Company Number:  02087528   I   Registered Charity Number:  296020
Strategic objectives 2018/19