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OLSSI 2015
Building User-Centered, Flexible Teams
Catherine Cardwell Ohio Wesleyan University
OUTCOMES
explore the changing nature of work and the skills that staff need. explore strategies to manage change. understand how to create a “learning” team and atmosphere. acquire practical strategies for creating a user-centered team
budgets
resources
connections
NATURE OF WORK
NOTHING IS PERMANENT BUT CHANGE (Heraclitis)  : CHANGE OR DIE (Claudian), In Eutropium  
Velasquez, Diane L., ed. "Change Management and Organizational Culture." Library Management 101: A Practical Guide. Chicago, IL, USA: American Library Association, 2013, pp. 121-143.
creativity
critical thinking
*What employers look for
communication
EMPLOYEE SKILLS
Kay, A & Bolles, R. N. (2013). This is how to get your next job: An inside look at what employers really want. New York: American Management Association.
ACTIVITY
THINK
Think about the something you learned recently. Answer these questions: 1.  What did you learn? 2.  What prior knowledge did you have? 3.  Why did you learn it? 4.  What was your process for learning?
REFLECT
1.  What worked well? 2.  What did you struggle with? 3.  What would you change or do differently?
WHY?
Reflection is a form of metacognition--a key process in learning how to learn, how to think.
Bowen, José. "Cognitive Wrappers: Using Metacognition and Reflection to Improve Learning" Teaching Naked. http://josebowen.com/cognitive-wrappers-using-metacognition-and-reflection-to-improve-learning/
. . . metacognition is a complex set of skills including self-awareness (knowing your strengths and weaknesses), understanding learning goals, planning an approach to learning, monitoring, evaluating performance, reflecting and adjusting.
HOW?
journal
google form
post its
establish micro-goals
motivate
reflect & be flexible
A "LEARNING" TEAM
Practical  strategies to create a learning team and environment
ACTIVITY
A TRUE STORY:
Your Turn: Identify a pain point for your users in your library. What can you do to make it better?
The Creepy 3rd Floor  
FOCUS ON THE USER
Know your reasons for doing things; find fixes; let go of "we've always done it that way" thinking.
poll users
fix pain points
be logical
ACTIVITY
REFLECTIVE WRAPPER
You can add a "reflective" wrapper to almost any aspect of your work.  Now think of it in terms of your leadership.
Think about a time that you LED a project, a committee, or a group of any kind.   Apply the quick three-part assessment: 1.  What worked well? 2.  What did you struggle with? 3.  What would you change or do differently?
RESOURCES
Bowen, José. "Cognitive Wrappers: Using Metacognition and Reflection to Improve Learning" Teaching Naked. http://josebowen.com/cognitive-wrappers-using-metacognition-and-reflection-to-improve-learning/ Kay, A. & Bolles, R. N. (2013). This is how to get your next job: An inside look at what employers really want. New York: American Management Association. Velasquez, D., (Editor). (2013) Library Management 101: A Practical Guide. Chicago: ALA Editions, 2013.